The Worst Home Health Care Agencies in North Andover, Massachusetts

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in North Andover, Massachusetts

There are 113 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in North Andover, Massachusetts.)

Name	5-Star Quality of Care Rating
ROYAL COMFORT HOME CARE INC 280 MERRIMACK STREET, SUITE 530 LAWRENCE, MA 01840	1:
NAMASTE HOME CARE LLC 360 MERRIMACK ST STE 154 LAWRENCE, MA 01840	1:
HEALTH STAR HOME CARE LLC 19B CROSBY DRIVE, STE 160 BEDFORD, MA 01730	1:
REGENCY HOME HEALTH, LLC 213 ROCKINGHAM ROAD LONDONDERRY, NH 03053	1:
MAESTRO-CONNECTIONS VNA 439 S UNION STREET, BLDG 2, SUITE 209 LAWRENCE, MA 01843	1:
INTEGRITY HOME CARE SOLUTIONS LLC 1565 MAIN STREET, BLDG 2 TEWKSBURY, MA 01876	1:
STANDARDS CARE STAFFING, INC 100 CUMMINGS CENTER BEVERLY, MA 01915	1:
ABP BEST HOME CARE AGENCY, INC 29 CRAFTS STREET, SUITE 550 NEWTON, MA 02458	1.5:
CROSSWAY HOMECARE LLC 30 MASS AVENUE, SUITE 306 NORTH ANDOVER, MA 01845	1.5:
LEONARD ONEHIREBA ATIVIE IDEAL HEALTH CARE SYSTEM 2 BOURBON STREET, SUITE 200 PEABODY, MA 01960	1.5:
SILVER TOUCH HOME HEALTH CARE 451 AMHERST ST SUITE 104 NASHUA, NH 03063	1.5:
MULTICULTURAL HOME CARE, INC 330 THE LYNNWAY, SUITE 103 LYNN, MA 01902	1.5:
BOSTON HOME HEALTH AIDES, LLC 1 UNION STREET LAWRENCE, MA 01840	1.5:
CARING HEARTS HOMECARE INC 188 MAIN STREET, SUITE 201 WILMINGTON, MA 01887	1.5:
LIFOD HOME HEALTH CARE LLC 280 MERRIMACK STREET, STE 321-323 LAWRENCE, MA 01843	1.5:
ABLE HOME CARE, LLC 8 ESSEX CENTER DRIVE, SUITE 100 PEADOBY, MA 01960	1.5:
BOSTON HOME CARE, LLC 12 A ELMWOOD STREET REVERE, MA 02151	1.5:
ALTRANAIS HOME CARE LLC 235 CHESTNUT STREET, FL 2 SPRINGFIELD, MA 01103	1.5:
ALLIANCE HOME CARE VISITING NURSE AGENCY 400 WEST CUMMINGS PARK, SUITE 3775 WOBURN, MA 01801	1.5:
BEYOND HEALTHCARE AGENCY, LLC 10 NEW ENGLAND BUSINESS CENTER, SUITE 105 ANDOVER, MA 01810	1.5:
HEALTHY AT HOME, INC 77 NORTHEASTERN BLVD NASHUA, NH 03062	2:
ART OF CARE INC 1320 CENTRE STREET, SUITE 104 NEWTON, MA 02459	2:
ALL AT HOME HEALTH CARE LLC 20 LINDEN STREET, 2ND FLOOR ALLSTON, MA 02134	2:
BROOKSBY VILLAGE, INC 300 BROOKSBY VILLAGE DRIVE PEABODY, MA 01960	2:
INTERNATIONAL HEALTH SOLUTIONS 319A ALLSTON STREET BRIGHTON, MA 02135	2:
VNA OF EASTERN MASSACHUSETTS 259 LOWELL STREET SOMERVILLE, MA 02144	2:
ROCKINGHAM VNA AND HOSPICE 4 ALUMNI DR EXETER, NH 03833	2.5:
HOME HEALTH VNA OF NH 10 CORPORATE DR STE 2203 BEDFORD, NH 03110	2.5:
UPHAMS HOME HEALTH CARE 415 COLUMBIA ROAD, MAIL STOP 415-1 BOSTON, MA 02125	2.5:
MASS GENERAL BRIGHAM HOME CARE, INC 95 WELLS AVE STE 320 NEWTON, MA 02459	2.5:
INTERIM HEALTHCARE 608 CHESTNUT ST PO BOX 1780 MANCHESTER, NH 03105	3:
BETH ISRAEL LAHEY HEALTH AT HOME 600 CUMMINGS CENTER, SUITE 270X BEVERLY, MA 01915	3:
NORTHEAST REHAB HOME CARE SERVICES 70 BUTLER ST SALEM, NH 03079	3:
HOME HEALTH VNA 360 MERRIMACK STREET BUILDING 9 LAWRENCE, MA 01843	3:
BLISSFUL HOMECARE, LLC 90 SUTTON STREET, SUITE 3-4 NORTH ANDOVER, MA 01845	3:
HORIZON HOME CARE, LLC 2314 MAIN STREET TEWKSBURY, MA 01876	3:
EXCELLA HOMECARE INC 35 NEW ENGLAND BUSINESS CENTER DR STE 207 ANDOVER, MA 01810	3:
HOME HEALTH & HOSPICE CARE 7 EXECUTIVE DRIVE MERRIMACK, NH 03054	3:
WHITTIER HOME HEALTH CARE AGENCY 145 WARD HILL HAVERHILL, MA 01835	3:
GREATER BOSTON HOME HEALTH CARE, LLC 1208B VFW PARKWAY, SUITE 302 BOSTON, MA 02132	3:
ACTON PUBLIC HEALTH NURSING SE 30 SUDBURY ROAD ACTON, MA 01720	3:
PATHWAYS HEALTHCARE LLC 24 ORCHARD VIEW DRIVE SUITE 3 LONDONDERRY, NH 03053	3:
COMFORT HOME CARE, LLC 147 PELHAM STREET METHUEN, MA 01844	3.5:
CHELSEA JEWISH VISITING NURSE AGENCY 123 CAPTAIN'S ROW CHELSEA, MA 02150	3.5:
CARETENDERS 285 CALEF HWY, STE 106 EPPING, NH 03042	3.5:
VNA HOME HEALTH AND HOSPICE SERVICES, INC 1070 HOLT AVE STE 1400 MANCHESTER, NH 03109	3.5:
CONSTELLATION HOME CARE, CONSTELLATION HEALTH SERVICES 38R MERRIMAC STREET, SUITE 201 NEWBURYPORT, MA 01950	3.5:
EMERSON HOSPITAL HOME CARE PROGRAM 310 BAKER AVENUE CONCORD, MA 01742	3.5:
ALL CARE VNA-GREATER LYNN INC 210 MARKET STREET LYNN, MA 01901	4:
ELARA CARING 12 KENT WAY, SUITE 210 BYFIELD, MA 01922	4:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst)	Springfield, MA (best, worst)
Worcester, MA (best, worst)	Barnstable, MA (best, worst)
New Bedford, MA (best, worst)	Leominster, MA (best, worst)
Cambridge, MA (best, worst)	Lowell, MA (best, worst)
Brockton, MA (best, worst)	Quincy, MA (best, worst)
Lynn, MA (best, worst)	Fall River, MA (best, worst)
Newton, MA (best, worst)	Somerville, MA (best, worst)
Lawrence, MA (best, worst)	Framingham, MA (best, worst)
Haverhill, MA (best, worst)	Waltham, MA (best, worst)
Malden, MA (best, worst)	Weymouth, MA (best, worst)